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no image Sunday, November 19, 2017 by Malcolm Bolden

Datasheet needed for DAIHEN ATP-30B microwave generator

Hi.I have a microwave generator from DAIHEN. It is a 3kW magnetron that makes 2450MHz wave.The model is ATP-30B(high voltage unit) and SMA-30D1(magnetron unit).This devices made in Japan and I need DATASHEET to read and control its DB25 user interface. It would be great if someone can help me with this issue.

Thanks

Comments

  • by  David Ashton (edited)

    Have you tried contacting their US office?  The details are on their website here, but I have given them below as well.  They had a downloads page but this went to a (mainly Chinese) brochure PDF from which I gathered that the only office outside Asia is the US one.  So even if you're in Europe I'd contact the US office - at least you should get someone who speaks good English.  Good luck with it.


    Contact Info

    DAIHEN
    Advanced Component, Inc.

    1223 East Arques Avenue,
    Sunnyvale, CA 94085 US

    Tel: (408) 736-2000
    Fax: (408) 736-2010
    info@daihen-ac.com

    • by  Malcolm Bolden

      Hi David.​Thanks for your comment....I sent email and didn't get any respond also seller didn't have any user manual for this model.All of I want is a user manual to read data and control from DB25 user interface.

  • by  Malcolm Bolden

    Hi David.​Thanks for your comment....I sent email and didn't get any respond also seller didn't have any user manual for this model.All of I want is a user manual to read data and control from DB25 user interface.

  • by  David Ashton
    Hi Malcolm.  How long have you been waiting for a reply?  Some companies do take a week or more to respond. I recently waited 4 days for a reply for another questioner.

    I did post phone numbers above, it might be worth a phone call (you may not be in the States but a phone call to the States is pretty cheap from anywhere these days).  Don't give up too easily.

    Let us know how you go...it' always useful for other readers to know what a company's support is like.

    Cheers / David

  • by  Malcolm Bolden

    It is about 1 month. I will call them and will update you with the result.

    Best regards

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